T2dm Privacy Policy — How We Protect Your Data
This Privacy Policy explains how t2dm collects, uses, stores, and protects the personal information of users in Malaysia. By using the t2dm platform, you agree to this policy in full. Please read it carefully to understand your rights as a user.
Last updated: 2026. This policy applies to all t2dm users in Malaysia.
Information We Collect from Users
When you register and use the t2dm platform, we collect various types of information to ensure a secure, seamless experience tailored to your needs as a user in Malaysia. The categories of information collected are as follows:
Personal Account Information
This includes your full name, Malaysian mobile number, email address, date of birth, and identification details submitted during registration or identity verification. This information is required to confirm that you meet the age eligibility requirements and to manage your account securely.
Payment Information in MYR
We collect details relating to financial transactions, including the payment method used (Boost, DuitNow, bank transfer), deposit and withdrawal history in MYR (RM), and bank account numbers submitted for withdrawal purposes. Full credit or debit card details are not stored directly by t2dm — these are handled by payment processors that comply with established security standards.
Device & Browser Information
Includes IP address, device type, operating system, browser type, screen resolution, and approximate location based on IP. This data is used to detect suspicious activity, optimise how the platform displays on your device, and maintain account security.
Platform Usage Data
- Game and betting history.
- Pages visited and time spent on the platform.
- Clicks, interactions, and game selections.
- Account logins and logouts.
- Customer support enquiries.
Why We Use Your Information
Personal information is used to verify your identity, process registration, manage passwords, and protect your account from unauthorised access. It also enables t2dm to detect and prevent fraudulent activity and money laundering.
Payment details are used solely to process deposits and withdrawals in MYR (RM). t2dm does not use your financial information for any purpose other than facilitating transactions you have directly requested.
Platform usage data is analysed in aggregate to understand usage patterns, identify technical issues, and improve the overall user experience. This helps t2dm deliver a better interface and more relevant services for users in Malaysia.
Your contact information is used to send important account notifications, respond to customer support enquiries, and — if you have opted in — share updates on the latest offers and promotions. You may opt out of marketing communications at any time.
Cookies & Tracking Technologies
T2dm uses cookies and similar tracking technologies to enhance the user experience and maintain platform security. Cookies are small files stored on your device when you visit the t2dm platform.
Types of Cookies Used
- Session Cookies — Temporarily stores your login information and is deleted when you close your browser.
- Preference Cookies — Saves your language settings and display preferences for future visits.
- Security Cookies — Helps detect unauthorised access attempts and suspicious activity.
- Analytics Cookies — Collects aggregated usage data for platform improvements.
You can manage or block cookies through your browser settings. However, disabling certain cookies may affect how t2dm functions, particularly login security features.
Data Storage & Third-Party Sharing
Data Storage & Security
All t2dm user data is stored on servers protected with industry-grade encryption. Access to personal data is restricted solely to staff who require it to carry out their service functions. t2dm maintains a data deletion policy under which information that is no longer needed is securely removed.
Your data is retained for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. If you close your account, t2dm will retain transaction records for the minimum period prescribed for legal compliance purposes.
Sharing with Third Parties
T2dm does not sell, rent, or share users' personal data with third parties for marketing purposes. Data sharing only takes place in the following circumstances:
- Payment Processors — To facilitate deposit and withdrawal transactions in RM.
- Game Providers — Minimum information required to deliver the requested casino games.
- Regulatory Authority — When required by law or a valid court order.
- Fraud Prevention — To the relevant authorities to address suspected illegal activity.
Your Rights as a t2dm User
You have the right to request a copy of the personal information we hold about you at any time. Requests can be submitted to the t2dm customer support team via email, and we will fulfil them within a reasonable timeframe.
If you find that your personal information stored with t2dm is inaccurate or outdated, you have the right to request a correction. Some details can be updated directly through your account settings, while other changes may require verification via customer support.
You may request the deletion of your account and personal data. However, t2dm may need to retain certain records to meet legal obligations, particularly financial records. Deletion will not be carried out if there is a remaining account balance or an ongoing investigation.
Policy Amendments & Contact Us
Changes to the Privacy Policy
T2dm reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any significant changes via in-platform notifications or email. The "Last Updated" date at the top of this document will reflect the most current version.
We encourage you to review this page periodically. Continued use of the t2dm platform following any amendments constitutes acceptance of the revised policy. If you do not agree with the changes, please discontinue use of the platform and contact us for further assistance.
For any enquiries regarding the Privacy Policy, your rights, or how your data is handled, contact the t2dm team via FAQ or directly through our customer support channels.
Contact the t2dm Privacy Team
If you have any concerns about how we handle your data, or wish to exercise any of the rights outlined in this policy, please get in touch with us:
- Email — [email protected]
- Live Chat — Available in your account, 24 hours a day.
- Help Centre — Browse section FAQ for an immediate response.
We aim to respond to all privacy-related enquiries within three business days.
Your Data Is Safe with t2dm
We are committed to protecting the privacy of every user in Malaysia. Create a t2dm account and enjoy a digital entertainment platform that is safe, transparent, and fully respectful of your privacy.